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#10 You need accurate
costing by job, service site, call or maintenance
contract: |
|
Entry level products do a good
job of printing an invoice. However, if your
company has grown enough that you need to see where your
money is made and lost by
site, call or contract, you need Sage
Timberline Office Service.
Track costs in every area of your business without
keying data into Excel a second or third time. |
|
#9 You need complete service call tracking: |
|
The faster you react to
your customers’ needs, the more likely they are
to call again. Being able to see all your calls
together in a list, sorted by technician, site, zip
code, status, etc. will give
you the power necessary to respond quickly! In addition,
enter time and materials once and have it flow through
from service tickets or
payroll to billing, inventory and the financial
statement. You can even track which technicians are the
most productive and make you the most money! |
|
#8 You
need to know what calls have been assigned but not
billed: |
|
 Lost
tickets add up to lost revenue! Many
specialty contractors today have a book or
spreadsheet to keep track of ticket numbers.
Sage Timberline
Office Service allows you to get a
daily list of the status of each ticket without entering
any additional data. See what is complete but not
billed, started but waiting
for parts, or not assigned at all. You have the ability
to define how you want to track each item. |
|
#7 You need to track submittal, transmittal, change
orders, RFI’s and permits: |
|
Keeping track of all
documentation for a specialty contractor is a nightmare.
Timberline Service has logs to track when each task is
due or completed. Find out if your inspection was
approved or declined with the click of a mouse.
Find out if the GC still owes you and have the ability
to answer your lead tech or project manager's last
question. Everything is available at the click of
a mouse with the document logs in Sage Timberline Office Service. |
|
#6 You
need full integration of accounting, job cost, time
keeping, service and inventory: |
|
Many products on the
market today handle accounting and job cost but
fall down on service, timekeeping and inventory.
Sage Timberline
Office Service is designed
for the specialty contractor that needs all the features
of a strong job cost system and complete service
tracking and inventory. |
|
#5 You need to track
inventory in the shop and by truck: |
|
For the specialty contractor, it seems
the right material is never on
the truck when you need it. In fact, it may be on
another truck and you just don’t know.
Sage Timberline
Office Service tracks inventory by
truck, in the warehouse and for a job. In addition, you
can track serial numbers and warranty
information on large equipment like HVAC units or
box panels. |
|
#4 You need full
dispatch board capability: |
|
Updating the white board in the warehouse
is getting too cumbersome
since your call volume has grown. If you need to quickly
see where the service techs or installation crews are,
from any computer in your
office, then Sage Timberline Service
Office has been designed for
you! Drag and drop calls from one day to the
next, color code different call status for easy
recognition of past due or unassigned calls and view
various board designs per
dispatcher. |
|
#3 You need to track
lien waivers and certificates of insurance: |
|
If you are tracking lien waivers and
certificates of insurance in
an Excel spreadsheet or card file then Timberline
Service can help your team save hours and hours.
Track both quickly and easily without re-keying
into Excel or updating a card file. |
|
#2 You need to know
what equipment is on each truck and if the repair costs
are exceeding the cost of
replacing it: |
|
Sage Timberline
Office Service can track all
equipment a technician is assigned, including their
truck. You can see each time
it is repaired and the total cost of ownerships. This
will give you the knowledge you need to make decisions
on purchasing new or repairing old equipment. |
|
#1 You need complete
control of preventative maintenance and other service
contracts: |
|
You need to know if you
are making money on a contract. You need to know
when the inspections or service incidents are due and
you need to know what is and
isn’t covered under the contract.
Sage Timberline
Office Service
gives you complete contract tracking including
automatic posting of service calls to the
dispatch board at the due date. You then can cover the
calls when you are slow
instead of playing catch up on PM calls during your busy
time. |
|
If
you would like to speak with someone in more detail
about Sage Timberline Office for Service & Specialty
Contractors,
please call our Virginia office at
877.265.6190 or
our North Carolina office at
800.598.0311
or
click here
to e-mail us.
-or-
Click here if you would like to evaluate your
current software and an Atlantic Software Representative
will contact you to discuss it further.
Other
Resources/Articles |
